Privacy Policy

We collect personal information you give us directly, including:

• Contact form enquiries — your name, email address, phone number, and the message or subject you send us.
• Program & membership sign-ups — if you join a program or membership, whatever information you provide on an enrolment or intake form, such as your name, contact details, emergency contact, and any health or fitness information relevant to your program.
• Event registrations — your name and contact details when you register for or buy a spot at an event.

We use your information to:

• Respond to enquiries you submit through our contact form.
• Get in touch with you — by phone, SMS or email — to verify your details and confirm a program, membership or event you've signed up for.
• Manage your membership or program enrolment, including scheduling, billing, and any safety or emergency-contact needs.
• Let you know about changes to your program, or upcoming events you may be interested in.

We do not sell your personal information, and we never will. We don't share it with third parties for their own marketing purposes.

We may share limited information with trusted service providers who help us run the studio — for example, software we use for scheduling, payments or communications — but only as needed to provide our services, and only under terms that keep your information confidential.

If you're an active member or client of Tailored Fitness, we keep your information for as long as you're in our system, so we can manage your membership or program.

If you contact us but don't go on to join a program, we only keep your enquiry details for as long as it takes to respond to you — we don't hold onto it long-term.

This website doesn't currently use tracking cookies or third-party analytics. Information you submit through our forms is sent directly to our team, and this policy will be updated if that changes.

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it (where we're not required to keep it — for example, current members' records while they remain members). To do any of this, contact us using the details below.

We may update this policy from time to time — for example, as our programs, tools or events change. The "last updated" date at the top of this page will always reflect the most recent version.

Questions about this policy, or about the information we hold about you, can be sent to:

• Tailored Fitness, Unit 4, 6 Blackwattle Parade, Padbury WA 6025
• 0409 293 922
• info@tailoredfitness.com.au